Who is responsible for the processing of your data?
NEKI CREACTIVOS, SLNIF: B-99418634. Address: Calle Santiago, 27, 50003 Zaragoza Contact email: soporte@neki.es
Neki Privacy Policy
What data do we process?
- Identification data
- Contact information
- Data necessary for the management of collections and payments
- Data necessary for the provision of the service inherent to the product purchased
For what purpose do we process your personal data?
The personal data that you expressly and voluntarily provide us with will be processed in order to identify you as a user on our website, manage the development of the business relationship, where appropriate and inform you of our activity and products.
Send you information or contact you to improve the user experience when you visit our website
We may contact you through email, telephone calls, or other equivalent electronic means of communication in relation to products, updates, incidents or informative communications related to the functionalities of our website whenever it is necessary for the proper functioning of our services.
Send you information about products and news
Your personal data may also be processed in order to send you, by electronic, postal and telephone means (including alerts by WhatsApp, SMS, or other similar means of messaging) personalized commercial information that may be of interest to you about the products or services offered by NEKI CREACTIVOS, S.L.
The legal basis for the treatment of data for this purpose is the express and voluntary consent that you grant us by checking the corresponding box.
We inform you that in order to manage the relationship with you, motivated by the acquisition and / or use of any of our products, your data may be transferred to the companies that are responsible for providing technical support and assistance, which are 10LABS DIGITAL TECHNOLOGY, SL and PROYECTO CENTINELA, SL
In addition, they may be transferred to the appropriate official bodies in compliance with the legal obligations that require it.
How long are we going to keep your data?
The data will be kept as long as our commercial relationship is maintained, and once it is concluded, it will be blocked for a period of 5 years to attend to possible claims and in compliance with the relevant legal obligations. The legal basis for the treatment of this data is the consent granted.
Your rights in relation to personal data
You can exercise the rights of access, rectification, deletion, opposition, limitation of the treatment and portability of the data, by downloading the forms that you must complete and send us along with a photocopy of your ID or Passport. Once duly completed, you can send it our contact addresses (postal and electronic) .
Forms
Once we receive the documentation, we will attend to the exercise of your rights within the legally established deadlines.